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Embry-Riddle Aeronautical University Worldwide Office of Professional Education

Business and Leadership

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Improve your marketable leader skills and success in the business world by taking a business or management course.
Business and Leadership

Certifications

Customer Service Representative (CSR) Exam Prep
Price: $395.00
The customer service representative plays an essential role in an organization's success through providing product and service information and resolving product and service problems. In this course, you will learn about the various duties and responsibilities of the customer service provider, and you will practice these using a variety of exercises, hypothetical interactions, and assignments. The goal of this course is to prepare you to be an outstanding, reliable, and successful customer service representative in a business or other organization. In addition to providing students with a comprehensive education in customer service, this course will also prepare students to take nationally recognized customer service certification exams, including, but not limited to, the HDI Customer Service Representative Certification Exam.. Click here for the full description of Customer Service Representative (CSR) Exam Prep


Professional Certification in Digital and Social Selling
Price: $1,965.00
The Professional Certification in Digital and Social Selling is ideal for sales people, consultants and sales representatives of all levels, business development executives and managers, account managers, relationship managers and those leading sales teams, or anyone looking to develop their digital sales capabilities and consolidate their practical application of digital tools and social selling techniques.. Click here for the full description of Professional Certification in Digital and Social Selling


Professional Certification in Digital Marketing
Price: $1,965.00
The Professional Certification in Digital Marketing is ideal for anyone involved in the planning, implementation or measurement of digital strategies – or anyone who would like to pursue a career in this area. The Professional Certification in Digital Marketing course is a rounded introduction to all the core digital marketing disciplines, and will prepare students to take up a more specialist role within the overall marketing domain.. Click here for the full description of Professional Certification in Digital Marketing


Professional in Human Resources ® (PHR ®) Exam Prep
Price: $2,450.00
Learn about the exciting world of today's Human Resource Management and prepare for the PHR ® Exam throughout this online course. This HR management course weaves together solid human resource principles, timely research and recent events, such as the latest rise in unemployment and financial problems facing the U.S. and other countries. This course highlights important challenges facing managers and employees in today's business climate. Interesting case studies explore real companies and organizations in-depth and delve into some of today's most effective, unique approaches in dealing with HR issues. In addition, this course provides study materials to help prepare for the PHR ® Exam. The PHR ® Exam Study Guide will be utilized throughout the course to supplement the Human Resource Management textbook and provide review materials for exam prep. Upon completion of this course, students will have the skills necessary to serve as Human Resource Managers, as well as the preparation needed to sit for the PHR ® exam. . Click here for the full description of Professional in Human Resources ® (PHR ®) Exam Prep


Six Sigma Black Belt Certification Prep
Price: $2,295.00
The Six Sigma Management System has evolved to become an integration of business best practices that unleashes the power of the Six Sigma tools and methods in a way that fosters focused execution and breakthrough improvements. Using the Six Sigma Management System as the overall context for driving business improvement, this course provides unique insight for Black Belts, Six Sigma leaders, and all Six Sigma practitioners for how to apply the wide variety of tools and methods that sit inside of the Six Sigma tool set.. Click here for the full description of Six Sigma Black Belt Certification Prep


Six Sigma Green Belt Bootcamp
Price: $1,999.00
You will implement Six Sigma as a Green Belt and prepare to successfully pass the American Society of Quality (ASQ) Green Belt Certification Exam.. Click here for the full description of Six Sigma Green Belt Bootcamp


Six Sigma Green Belt Certification Prep
Price: $1,775.00
The purpose of this course is to prepare students to be an ASQ Certified Six Sigma Green Belt (CSSGB) professional. Students will develop a thorough understanding of all aspects within the phases of D-M-A-I-C. They will also develop an understanding of how to perform and interpret Six Sigma tools and how to use standard principles of Lean.. Click here for the full description of Six Sigma Green Belt Certification Prep



Certificates

Business Management Career Prep
Price: $1,645.00
Today’s managers need to be equipped with the right skills to deal with the growing number of challenges facing them, including dealing with the competition, coping with ethical dilemmas, identifying and hiring talent, managing diversity, building sustainability, and adapting to the latest technology. This course will provide students with a thorough understanding of management, with a focus on the characteristics of successful managers, manager development, and the importance of critical thinking in management. Using a theoretical approach, this course will encourage students to define effective management and identify the strategies necessary to be successful business managers. Upon completion of this course, students will be fully prepared to begin working as business managers.. Full description of Business Management Career Prep


Marketing Tools and Tips for Success
Price: $299.00
Become more productive and boost the impact of your marketing efforts with our “Marketing Tools & Tips for Success”. Help build your community, track engagement, measure analytics, generate brand awareness, or help you accomplish other marketing goals. The “Marketing Tools & Tips for Success” course contains the following topics: Bitly, Woobox, HootSuite, Storify, Social Media “Rules” and Tips.. Full description of Marketing Tools and Tips for Success


Sales and Marketing Professional
Price: $2,165.00
This coursed is designed to prepare you to successfully working in the sales and marketing industry. Topics will include sales strategies and best practices, marketing strategies and best practices, understanding the customer, producing, marketing, and sales of goods and services, and the global marketplace.. Full description of Sales and Marketing Professional



Courses

Introduction to Six Sigma
Price: $225.00
The Six Sigma introduction course will give learners a flavor of some of the methodologies used in this popular quality tool. The learner will receive an overview of the Six Sigma movement itself and some DMAIC, Control and Causal methodologies.. Full description of Introduction to Six Sigma


Personality Types Among Us
Price: $225.00
Does your cube-mate seem to be speaking a language you don't understand? Is your boss impossible to get along with? Are you having a hard time motivating one of your employees? Is your spouse from another galaxy? The key could be their personality and yours don't mesh. This course will explore personality theories and allow you to discover your own personality and how that affects the way you think and work. You will also explore how other personalities think and work and some communication and motivational tools you can use to be able to work better with them. Book Included.. Full description of Personality Types Among Us


Principles of Time Management
Price: $275.00
In this fast-paced world all too often it seems that time is a precious commodity. There never seems to be enough and what we have is often filled to the brim with activities that leave us little time for what we want to be doing. In this course we are going to explore various approaches to managing time and organizing our schedules so that anyone can find a method that works for them. We will explore ways to prioritize what we need to do but allow time to do what we want to do. Book Included.. Full description of Principles of Time Management



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